Quick answer
Qualification Center rejections usually need a field-by-field mismatch check: document owner, shop entity, category scope, product/listing, date or expiry, issuing authority, screenshot context, and the latest rejection wording.
Use the Qualification Center screen as the source of truth
Email or notification summaries may hide the decisive field. Capture the exact status screen, requested-evidence label, rejected-document type, deadline, and any note about category, ownership, validity, or document quality before resubmitting.
Resubmission checklist
- Requested qualification type and rejected document category are clear.
- Seller entity, business license, certificate, category scope, product/listing, and issuing authority align.
- Dates, expiry, translations, screenshots, and document visibility are acceptable for the requested review.
- The next upload includes a short explanation of the mismatch corrected, not only a duplicate file.
Public-safe boundary
- Do not post business licenses, certificates, identity files, tax/bank records, shop IDs, buyer/order data, or login access publicly.
- Use redacted wording and generic evidence categories for the first pass.
- Appeal Kit helps prepare the evidence map; it does not guarantee qualification approval.
Need a safe qualification-center check?
Appeal Kit can turn redacted Qualification Center wording and generic document categories into a mismatch map before another upload. Keep raw private seller documents out of public comments.