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Use the right channel for paid access, beta access, case review, privacy requests, or product support.

Last updated: 2026-05-18

Paid access, beta access, or case-review request

If you purchased through Whop or received a beta/manual access code, use the same email address from checkout or your invitation. Start with the free notice check when you are unsure whether the case belongs in the paid workspace.

Open paid access →

Before sending sensitive files

  • Do not send marketplace passwords, payment-card numbers, or unrelated personal data.
  • Remove unrelated customer or employee information where possible.
  • Keep original invoices, supplier documents, tracking records, and platform notices available for your own review.

Privacy or deletion request

For deletion or privacy requests, include the case identifier, the contact email used for the intake, and a short description of what should be removed. We may need to retain limited records for security, abuse prevention, or legal compliance.

General product support

If you do not have an intake link yet, start with the free notice check on the homepage. It will show whether the case is currently supported, checklist-only, or better suited for professional review.

Start free notice check →